1. HOW DO I PLACE MY ORDER?
Simply select your style on the product page then CLICK the “ADD TO CART” button and follow the simple steps to complete your order. Click ORDER & PAYMENT to see detailed instructions.
We’ll prepare your order and let you know when it’s on its way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders typically ship within 5 to 10 business days. Read more about this at Order Tracking.
3. MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us directly.
4. What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We support Visa, Mastercard and Paypal, KakaoPay, Bank Transfer as well as credit card for Korean customers.
6. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.